Chief Executive Officer
COMPLETED: This position has been filled
Company
Destiny Solutions is a Toronto, ON based customer lifecycle management software made specifically for higher education administrators serving non-traditional students. Destiny Solutions enables its clients to reimagine their market potential, business agility, and operational integrity across large, dynamic and sophisticated environments.
Destiny Solutions strives to facilitate business excellence at higher education institutions and empowers schools to engage with their learners in ways that today’s consumers expect. The rapidly increasing population of nontraditional students, who may work while attending school, study part-time or online, or support a family, have high expectations for the service they receive before, during and after enrollment. Because of this shift in student expectations, customer engagement has become a crucial metric for the financial success of any post-secondary school. Built from the ground up for the unique needs of non-traditional students and programs, the Destiny Solutions software platform helps universities and colleges engage their students with world-class customer service.
Founded in 1995, Destiny Solutions has continued to enhance interactive student management systems for over 20 years. In 2001, the company launched the Destiny One platform, marking its transformation from a web design firm to an enterprise software company, focused solely on the non-traditional education market. Destiny Solutions has a proven record of delivering successful projects that make an immediate difference in how schools operate. Their team of world-class professionals provides a unique perspective on delivering services as well as supporting customers to ensure schools are successful and satisfied. Destiny Solutions takes pride in their accumulated subject matter expertise, and more importantly in how it is applied to help their customers reimagine success.
Destiny One, Destiny Solutions’ flagship product, is a business software solution that allows schools to succeed in today’s competitive marketplace. Destiny One manages all forms of non-traditional education such as professional development, professional education, non-credit continuing education, non-cohort online degree completion, corporate sponsored training, summer session management, and more.
Destiny One manages six (6x) stages of the higher education customer lifecycle: 1) Curriculum (e.g. plan and manage courses, certificates and programs); 2) Enrollment (e.g. increase registrations by engaging learners and automating the enrollment process); 3) Marketing (e.g. target marketing campaigns and define consistent branding); 4) Finance (e.g. govern accounting transactions and manage financial information); 5) System Administration (e.g. configure workflows, staff roles and permissions, business rules and fees); and 6) Reporting (e.g. leverage dashboards and reports to make business-intelligent decisions).
With a client list that includes many of the top schools in North America: Stanford, UCLA, UC Berkeley, University of Toronto and McGill to name a few, a high value platform, and a strategic investment by the Riverside Company in May 2018, Destiny Solutions is well positioned to build new products, enter new markets, and complete strategic acquisitions.
The Riverside Company
The Riverside Company is a global private equity firm focused on acquiring and investing in growing businesses valued at up to $400 million. Since its founding in 1988, Riverside has made more than 600 investments. The firm’s international private equity and structured capital portfolios include more than 90 companies.
- Strength: Over $8 billion in assets under management
- Breadth: Over 600 completed acquisitions
- Scope: Over 200 people on four continents worldwide
- Experience: More than 30 years in business
The Opportunity
The market for nontraditional learners is the fastest growing, most innovative segment of higher education. Destiny Solutions, with its premier product suite, superior customer service, a world-class team and investment from The Riverside Company is well positioned for rapid growth.
We are searching for a CEO to lead Destiny Solutions through an accelerated growth trajectory that includes both organic growth and acquisitions. This CEO role is a unique opportunity to build from $10M in revenue to $50M and to be compensated accordingly, to make a significant impact at this innovative company at a crucial phase of its business evolution, and to lead both strategy and execution for a well-regarded brand.
Reporting to the Board of Directors the CEO will:
- Develop a 3-year strategic plan for growth
- Enter new markets including the 2-year college market
- Identify acquisition targets
- Oversee the transformation of sales and marketing, creating an engine for growth and repeatable sales and marketing processes
- Ensure that all areas of the company are primed to scale
The Ideal Candidate
The ideal candidate is a current CEO or general manager with P&L responsibility for high growth, SaaS or ERP business selling into the higher education market.
We are looking for a candidate will the following qualifications and experience:
- Running and scaling a business including new market entry, new product
development and acquisitions - Deep knowledge of SaaS and recurring revenue model environments
- Growth orientation, superior analytical skills, and results focused
- Navigating long and complex sales cycles involving multiple stakeholders
- Risen through the ranks in sales and marketing
- Managed a P&L of at least $10M
- Leadership of customer success or professional services functions
- Mission-driven with a strong belief that education changes lives
Submit your resume to Alison Thompson at Knowledge Leaders [email protected].
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